Learning Operations Specialist

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Summary

As a Learning operations Specialist your role is crucial to the Certif-ID. You will focus on creating learning paths to drive the career journey of associates. You will collaborate and build strong partnerships with LMS stakeholders and guide them through the LMS when required.

Duties and Responsibilities

  • You will be the central contact person for the LMS system
  • You will champion and guide stakeholders when needed through the usage of learning management systems
  • You will assist the team with communications, logistics, reporting, analytics and tasks to help the team be successful
  • You will perform program and/or individual learner set up and registration transactions into the Learning Management System
  • You will provide technical support to learners and stakeholders who report difficulty leveraging the Learning Management Systems in accordance with established service level agreements
  • You will create sessions in the LMS to drive learning engagement – You will collect, analyse, evaluate and implement business requirements as well as driving forward respective measures
  • You will also create learning paths to drive the career journey of associates
  • You will create standard training reports via the learning systems on a set schedule and on request as needed
  • You will also generate and distribute weekly rosters and training completion certificates as needed
  • You will document and distribute informational updates on troubleshooting techniques and fixes as they relate to learning systems
  • You will partner, collaborate and build strong partnerships with LMS stakeholders to improve the overall LMS user experience by setting standards and best practices
  • You will initiate projects; project management and controlling

Requirements

  • Prefered experiences in the educational sector
  • Proven track record of being an overachiever – Prior experiences in Business Development
  • Excellent interpersonal and communication skills
  • Exceptional presentation, listening and language skills
  • Enjoy developing new ideas and thinking “out-of-the-box”
Location: Germany or India (Open to remote)

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